Software for your charity Fundraising team
TPTracker charity fundraising software links donors, supporters, friends and volunteers to their donations and activities.
Analyse your fundraising, send ‘Thank yous’ and calculate Gift Aid.
Key Features
PROFILE ♦ INFORM ♦ THANK
Link a database of all your donors, supporters, friends and volunteers to records of their interests and activities. Record their donations and analyse them by source, fundraiser, event and payment method.
Let TPTracker charity fundraising software send automated thankyou messages using each donor’s preferred method of contact. Let TPTracker calculate Gift Aid for you and prepare your Gift Aid claims.
Licence Fees
TPTracker is web-based charity fundraising software, which means you do not have to install anything on your hardware, just use any browser to access it securely. You can use any device – PC, laptop, tablet or smartphone – anywhere where you have internet access.
We charge an annual licence fee which covers your whole organisation, with no limit to the number of users; you control who has access to TPTracker and what they can see or do. Your licence fee will be determined by:
(a) the database storage capacity you will need and (b) the package you choose.
CUSTOMER SURVEYS OPTION
You can add this option at any time, for managing multi-channel surveys (post, phone, SMS/Text, online or face to face) to gather and interpret your customers’ feedback.
[See the ‘Survey Upgrade Option’ page for details of all that’s included]
OUR PRICING STRUCTURE
Getting you started
GETTING YOU THE RIGHT PACKAGE
Firstly, we want to get to know you and really understand what you need, so we will spend time talking with you and your team, listening to what you want and sharing ideas with you. We can do this with a conference call or screen-share workshop, whatever suits you best.
SET-UP
When we are clear what you need and how you are going to use it, we can set your TPTracker solution up for you in the best possible way. And if you already have a database, we can pre-load it onto the site before we train you. We’d like a firm commitment from you, but won’t invoice you until you have seen the finished package, had the training and confirmed that TPTracker is the right solution for you.
TRAINING
We do recommend some training to ensure you get the best out of the software. We can either provide a couple of hours’ training via screen-share (no charge) or come and visit you on site (see our fees below). If we visit you on site, we will:
CHECK that you have all the fields you need in your database;
SHOW your local TPTracker administrator how to manage security settings and user access;
TRAIN up to 12 users to use all the features in TPTracker effectively (if you have a lot of users, we could train your trainers, so you can then take things forward).
OUR ONSITE TRAINING FEES
£850 + VAT per day or £550 + VAT per half day, fully inclusive of all our expenses.
You could then start to use TPTracker, learning as you go from the in-built ‘How to’ guides. It is really easy to find your way around and the Support Team is always there to help you if you need it.
Continuing to support you
Your licence fee gives you free access to the TPTracker Support Team during normal office hours: that’s 9 to 5 on Mondays to Thursdays and 9 to 4 on Fridays, excluding Bank Holidays.
We are contactable by phone or email. Our team is solely there to support users of TPTracker, so they all have a good knowledge of best practice in the sector which they will be happy to share with you.
Downloads for more information
