For Customer
Feedback Teams

For Customer
Contact Teams

Video - business
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Watch our short video to discover how TPTracker is helping businesses like yours.

Specially for you

 

TPTracker can give you something that is a step-up from spreadsheets and is specifically designed to meet your needs, yet still easy to use and affordable. It has been helping organisations like yours for more than 15 years.

For Customer Contact teams

PROFILE ♦ INFORM

TPTracker is a cloud-based contact management software service which enables you to manage your database of contacts, communicate with them and record your engagements with them.

For Customer Feedback teams

PROFILE ♦ LISTEN ♦ THANK

Gather feedback from your customers using their preferred method of contact, collate the responses and use what they tell you to improve the service you provide.

FAQs

Will TPTracker store the data securely?

Yes, it’s an easy way to manage your data in full compliance with GDPR rules and is very secure.

 

Are there any upfront costs?

No, we will listen to you, put together a package to meet your needs, format and upload your existing data for you and train you to get started. All you pay is a licence fee to use it; we like to keep things simple!

 

How many people can use it?

Our most popular feature is that YOU control who has access to your TPTracker system. You pay for a single licence fee per organisation and can have as many users as you need.

Many of our competitors charge a licence fee per user, but with TPTracker you can rest assured that as your team grows, the costs won’t keep escalating up.

 

Can I talk to a real person?

And our second most popular feature is that we are real people on the end of a phone and we will set up your TPTracker system for you and then give you advice and training on how to get the best out of it.

 

How secure is my data?

Your software will be protected with very high levels of security, so while your system remains easy to access, your data stays safe. You control the access to it by authorised users only. And we guarantee that everything is hosted on servers which are on the UK mainland, exceeding the requirements of GDPR.

Our four key promises

1: One licence for your organisation

with NO LIMIT to the number of users;

 

2: No long-term contract

Just pay annually, quarterly or monthly for as long as you need it;

 

3: People to talk to (Yes really!)

We will listen to your needs and set it all up for you;

 

4: Minimal training required

You won’t need much to get you started!

“We’ve been working with TPTracker now for over two years and the service they provide is integral to the day to day running of our business.”
Robert Moy Logo
Olly Moy
Robert Moy Letting Agents

Our Customers Include

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Downloads for more information

TP Tracker - Businesses - customer feedback - download

TP Tracker - Businesses - download

Call us now on 08456 432 872

To find out more about how TPTracker® could be helping you.

Request more information